Event Recap
Thank you to everyone who joined us for our "AI-Powered Customer Insights: Unlocking the Potential with AWS" webinar! Expertly hosted by Atanas Runyov, Business Developer @ PCG, the session brought together AWS and PCG professionals to explore practical strategies for leveraging AI to gain deeper customer insights.
The webinar featured Rosen Georgiev, Associate Solutions Architect @ AWS, who demonstrated how businesses can unlock powerful customer intelligence using services like Amazon Personalize, Amazon Comprehend, and Amazon Bedrock. Vasko Donev, Solutions Architect @PCG also shared real examples of how we use these AI tools with our customers, common use cases, and even demonstrated a test version of a chatbot built with these services.
The session concluded with a live Q&A, where attendees had the chance to ask questions about integrating AWS AI services into their own operations.
What You Missed:
- Smart Ways to Use AI: We explored how AWS tools like Amazon Personalize, Amazon Comprehend, and Amazon Bedrock can help businesses better understand and connect with their customers.
- Real Examples, Real Impact: Vasko shared how we at PCG are already using these tools in real projects, plus a quick look at a chatbot built with AWS services.
- A Chance to Ask Live: Attendees had the opportunity to ask their questions during the session and get insights directly from our AWS and PCG experts.
Thanks again for being part of it or for following along afterward! If you couldn’t make it this time, no worries. More sessions are on the way as we continue exploring the world of AI and the cloud together.
Event Details
In today’s competitive landscape, understanding your customers is no longer a nice-to-have — it’s essential. Join PCG and AWS for a focused session on how businesses can harness the power of AWS AI services to gain deeper, real-time customer insights.
From sentiment analysis and customer segmentation to predictive behaviour modelling, this webinar explores practical ways to use AWS tools like Amazon Personalize, Amazon Comprehend, Amazon Bedrock, and more to transform raw data into actionable intelligence. We'll show how AI can help you anticipate customer needs, improve retention, and deliver personalised experiences — all while staying scalable and cost-effective.
What to Expect
- Real-world examples of how businesses are using AI to extract deeper customer insights.
- A walkthrough of AWS services like Amazon SageMaker, Amazon Personalize, and Amazon Bedrock for customer intelligence.
- A case study showing how PCG helped a client transform customer engagement with AI.
- Practical guidance on getting started: from quick wins to strategic AI initiatives.
- Live Q&A with AWS-certified cloud and AI specialists.
Why Attend?
Unlock the true potential of your customer data. Whether you're just starting or scaling your AI initiatives, this webinar will equip you with practical strategies and real examples you can act on immediately.
👉 Register today and start turning customer insights into competitive advantage!
