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Clear the Stage for Google Workspace

Case Study from 21 August 2026

Summary

  • The Challenge: GOP Entertainment needed to replace its slow, costly on-premise IT infrastructure and migrate nearly 300 users to the cloud without operational downtime.

  • The Solution: They implemented Google Workspace to establish a cost-effective, user-friendly cloud environment managed through a central admin console.

  • Key Results: Real-time collaboration, simplified file sharing, and improved cross-departmental communication modernized operations across all seven theaters.

  • Collaboration with PCG: PCG guided the entire change process, delivering seamless technical migration, rapid support, and specialized employee training.

Tags
Modern Work
Hyperscalers
Google
Industries
Medien und Unterhaltung
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About the Company

The GOP Entertainment-Group is a leading variety theater company in Europe, operating seven theaters across Germany. The company produces and presents a wide range of variety shows while also running gastronomy facilities within each theater. With over 800 employees, GOP Entertainment provides unique and unforgettable entertainment to more than 800,000 guests every year.

Challenge and Goal

Overcoming Legacy IT Constraints

GOP Entertainment faced the challenge of modernizing its IT infrastructure for team collaboration.

  • Their previous solution relied on a terminal server, an Active Directory, and local Microsoft Office programs.

  • This on-premise structure was slow, difficult to integrate, and costly.

  • The goal was to find a leaner, cloud-based solution that offered easier management and better integration, despite having complex permission structures.

  • Additionally, the migration of nearly 300 users had to be executed without any downtime and on a very tight schedule.

Solution

Setting the Stage with Google Workspace

Compared to other providers, Google Workspace offered a more cost-effective and user-friendly solution. In coordination with GOP Entertainment’s internal IT service provider, the Public Cloud Group (PCG) executed the migration and provided consulting on security matters.

The new permissions structure accommodates the different theater locations to which employees are assigned, as well as cross-functional departments and administrative levels. At the same time, central management via the Google Admin Console has drastically simplified IT administration.

In day-to-day operations, Google Workspace applications help streamline processes across multiple areas:

  • Strategic Discussions at the Director Level: Facilitating communication on strategic topics and project management via shared documents and video conferences.

  • Office Work: Streamlining document management and enabling real-time collaborative document editing.

  • Press, Marketing, and Sales: Coordinating cross-group and location-specific marketing campaigns and sales strategies, as well as briefing all stakeholders.

  • Gastronomy Operations: Creating and aligning menus and fostering collaboration between culinary directors and head chefs.

  • Cross-Departmental Online Meetings: Hosting regular meetings to ensure alignment and cooperation between various departments and the seven theaters.

Collaboration with PCG

Expert-Led End-to-End Support

Partnering with PCG was a crucial factor for GOP Entertainment’s successful transition to Google Workspace. PCG supported the company throughout the entire change process—from initial planning and coordination to the technical migration and the training of so-called “Google Guides”. These guides received specialized training, empowering them to pass their new knowledge on to their colleagues. Furthermore, PCG organized general training sessions that addressed administrative questions and specific employee concerns.

Result

Real-Time Synergy Across 7 Venues

By implementing Google Workspace, GOP Entertainment has achieved a massive improvement in team collaboration. The ability to work together in real-time, easily share files and calendars, and conduct user-friendly video conferences has modernized their entire way of working.

Departments such as accounting, marketing, sales, and gastronomy are all benefiting from this enhanced participation and cooperation.

Starting With PCG

Ready to Transform Your Collaboration Infrastructure

Learn how to truly benefit from the cloud with PCG’s digital transformation services – your Google Cloud Premier Partner for Google Workspace migrations.

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Google Workspace Premier Co-sell & Services Partner