PCG logo
Case Study

Burger King Germany relies on ChromeOS in the Back Office

Introduction

Burger King Germany GmbH equips its branches with ChromeOS devices to digitise various office tasks and improve collaboration. With the support of PCG X Google and thanks to Zero Touch Enrollment, individual locations receive pre-configured Chromebooks without any need for further handling by the IT department.



About Burger King

As a global fast food chain, Burger KingExternal Link welcomes more than 11 million customers around the world every day. The company entered the German market in 1976, when it opened its first restaurant in Berlin. Today, Burger King operates more than 130 company-owned restaurants in Germany and a further 620 restaurants through franchisees.

1954
established
18,000
Restaurants worldwide
11M
Daily guests worldwide
The Challenge

Burger King Germany GmbH wanted to renew the outdated IT infrastructure in the restaurants during the investment cycle. Previously, the cash register system and PCs used for office tasks accessed the same local server. Moreover, the Windows PCs were often underperforming, leading to occasional usage restrictions.

With the aim of separating systems for cash registers and back office and enabling smooth communication, the search was on for secure and easily manageable devices. These devices were meant to serve employees for receiving video training, retrieving personnel documents, or even conducting product checks and recording data digitally. Since Burger King Germany GmbH uses Google Workspace, a cloud-based collaboration platform, they ultimately decided to introduce ChromeOS devices.

The Solution

The restaurant chain purchased 150 Acer Chromebooks 314 for its branches and is also planning to deploy Chromeboxes. Devices designed for the cloud can be managed centrally online, and admins can enforce policies restricting local program installations. Integrated antivirus and automatic updates make the devices extremely secure.

IT Manager Oliver Mielentz is particularly impressed with the Zero Touch Enrollment. Restaurant managers only need to connect the device to WiFi, and all settings and BK designs are automatically applied. With the device, on-site employees can access personnel documents via a Google Sites-created intranet page or undergo training at the Burger King University. Video calls via Google Meet with supervisors are also easily feasible. Additionally, product data such as shelf life or temperature is recorded digitally, eliminating the previous need for paper-based recording.

Results and Benefits

Thanks to Zero Touch Enrollment, deploying the ChromeOS devices involves minimal effort for the IT department. Additionally, even less tech-savvy employees easily adapt to the pre-configured devices and can get started right away.

Cost-effectiveness is another advantage, as Chromebooks are significantly cheaper than conventional laptops. The straightforward video training enhances employee work quality, and communication between the headquarters and branches is now much simpler.

Overall, Burger King Germany GmbH has made back-office processes more digital, benefiting from faster workflows. This allows employees to focus more on their primary tasks.

"PCG X Google handles device shipping, and thanks to Zero Touch Enrollment, the devices are already pre-configured. This is extremely practical for us."

-Oliver Mielentz IT Manager, Burger King Germany GmbH

About PCG

Public Cloud Group (PCG) supports companies in their digital transformation through the use of public cloud solutions.

With a product portfolio designed to accompany organisations of all sizes in their cloud journey and competence that is a synonym for highly qualified staff that clients and partners like to work with, PCG is positioned as a reliable and trustworthy partner for the hyperscalers, relevant and with repeatedly validated competence and credibility.

We have the highest partnership status with the three relevant hyperscalers: Amazon Web Services (AWS), Google, and Microsoft. As experienced providers, we advise our customers independently with cloud implementation, application development, and managed services.

Services Used

Continue Reading

News
Cloud Native Rockstar Award 2022

Benny Woletz earns recognition for excellence in the 'New Work & Collaboration' category for our solution for air conditioning specialist Viessmann.

Learn more
Article
IDC Study 2023: Impressive Business Value of Chrome OS

The IDC study published in January 2023 clearly shows the advantages of ChromeOS devices over comparable devices.

Learn more
Article
Pinning Chrome Web Store Apps to a Specific Version

For Chrome Enterprise admins who manage Chrome policies in the Google Admin console - Pinning Chrome Web Store Apps to a Specific Version.

Learn more
Article
Secure End Devices for Factory with Google Chrome Enterprise

How manufacturing companies are increasing their data security thanks to cloud-native endpoint security.

Learn more
See all

Let's work together

United Kingdom
Arrow Down