Managed Services for Microsoft 365

Holistic management of your Microsoft 365 environment - from proactive monitoring and rapid troubleshooting to continuous optimization and comprehensive training for sustainable success in your modern working environment.

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Flexible managed services

Focus on the Essentials - We Manage Your Microsoft 365 cloud

With our Managed Cloud Operations for Microsoft 365, we ensure that your cloud environment not only remains secure and performant, but also grows flexibly in line with your company’s requirements. Our specialized team takes over the complete management of your Microsoft 365 services, from real-time monitoring to the implementation of security and compliance measures. Supplemented by regular workshops and training, we support your employees in making the best possible use of new functions and thus create the basis for efficient and modern working.

How we support you

Our Services at a Glance

Expert Admin Support

Our team competently manages your Microsoft 365 environment – from user administration and security configurations to updates and customisations.

Real-time Monitoring & Reporting

We monitor your environment around the clock and keep you informed about performance and security-relevant events - so you always have an overview.

Rapid Reaction for Disruptions

With our 24/7 emergency service, you have support within minutes in the event of disruptions, attacks or malfunctions affecting your systems.

Governance & Compliance Workshops

Regular workshops keep your team up to date on current security standards, data protection regulations and best practices for their fulfillment.

Feature Adoption & Trainings

Through training and individual coaching, we enable your users to fully exploit the potential of your Microsoft 365 environment.

Microsoft 365: All Your Business Tools in One Place

From email and calendars to file sharing and video calls—everything your team needs to stay connected and productive.

Circular infographic showing Microsoft 365 applications and features.

What Our Customers Say

Focus on core business through managed cloud operations with PCG

“Hands-on mentality and personalised advice, no matter what questions came up, there was always someone there and if the sleeves had to be rolled up, it was done.”

Oliver Humbel

Head of IT, KJSH network

Less Effort, More Efficiency

Your Advantages at a Glance

More Efficiency

Automated processes save time and resources.

Relieving Your IT

Your team can focus on the important tasks, as your IT department is unburdened.

Security & Compliance

Top security measures, rapid incident response and regular audits ensure compliance.

FAQ

Here you’ll find answers to the most important questions.

Our service covers the complete operation of your Microsoft 365 environment - from user management and security settings to monitoring and reporting all the way to training and incident response.

For companies of any size that want to relieve their IT department, increase security and efficiently manage their Microsoft 365 environment without tying up their own resources.

For so-called Priority 1 Incidents, we guarantee a response time of 1 hour to the next business day, depending on the service package selected.

Yes, you receive monthly comprehensive reports on system status, usage, performance and security events - for full transparency and control.

Absolutely. We inform you promptly about new functions and offer training and advice for optimal utilization on request.

Let's Get to Know Each Other. Live and In-Person.

Would you like to learn more about our Managed Services or speak directly with one of our Modern Work experts? Visit us at one of our upcoming events, trade fairs or webinars.

To our events

Microsoft Services at PCG