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From Manual Checks to Smart Automation: Quality Assurance at freenet TV

Case Study from 13 January 2026
Stable releases, strong trust.

QA as a strategy for success for freenet TV

PCG established a comprehensive QA process for freenet.tv. Through test automation and structured manual testing, release quality was maximized and confidence in platform stability was sustainably strengthened.

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Development
Infrastructure
Hyperscalers
Google
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The company

freenet.tv X PCG

freenet.tv is a brand of Cologne-based Media Broadcast GmbH and the leading provider of digital antenna television in Germany. Via the paid freenet.tv service, viewers can receive private television channels via DVB-T2 HD in high-definition Full HD quality. The central platform for contract management, activation, and customer service is the web portal of the same name, which is used by hundreds of thousands of paying customers.

The challenge

The challenge at one glance

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Protection against regressions:

Ensuring that new features do not jeopardize the stability of existing core functions.
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Consistently high quality:

Maintaining a high quality standard despite short release cycles and continuous development.

Efficient Defect Management:

Systematic recording, prioritization, and tracking of bugs to ensure rapid resolution.
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Scalability of the test process:

Establishing a QA process that can keep pace with the growth of the platform and the increase in functions.
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Increased efficiency:

Reducing manual testing efforts to enable faster feedback cycles for development.
The challenge

Quality assurance in a dynamic environment

For a high-reach customer platform like freenet.tv, trouble-free operation is crucial for business success and customer satisfaction. Every error in booking, contract management, or activation can have a direct impact. However, a digital platform that is continuously expanded with new features, payment methods, and optimized processes always carries the risk of bugs and unwanted side effects.

The central challenge for freenet.tv was to maintain development speed without compromising the stability and reliability of the portal. It required a systematic and scalable QA process that guarantees the flawless interaction of all components. To ensure this, freenet.tv relied on the specialized expertise of the Public Cloud Group (PCG).

freenet.tv logo

A reliable QA process is essential for us. It gives us the peace of mind that what we sign off on works at the first click.

Isabelle Niemann-Köhler
Product Management freenet TV at MEDIA BROADCAST GmbH
The solution

A two-stage approach for comprehensive quality

PCG implemented a holistic QA process based on a solid manual foundation, intelligently supplemented by targeted automation.

1. Foundation: Structured Manual Testing

In collaboration, PCG established a robust manual testing process as the first pillar of quality assurance. This included:

  • Structured test case creation: Detailed and traceable test cases were created and maintained to ensure complete test coverage of critical business functions.
  • Manual feature and regression tests: Every new feature was intensively tested. At the same time, regular regression tests protected the core functionalities of the entire platform against unintentional errors.
  • Efficient Defect Management: All identified bugs were systematically documented, prioritized, and tracked to enable fast and effective resolution by the development team.

2. Evolution: Building Future-Proof Test Automation

To further increase release security and reduce manual efforts, PCG fundamentally modernized the existing test automation:

  • Analysis and modernization: After an analysis of the existing test code, an update to the latest Cypress version was performed to restore functionality.
  • Switch to TypeScript & Best Practices: The code was migrated from JavaScript to TypeScript. By introducing software architecture patterns such as Page Object Models (POM), the test suite was made more maintainable, robust, and future-proof.
  • Transparency through KPIs: Measuring relevant KPIs and clear reporting created transparency regarding test coverage and the quality of software releases.
Man sitting at a computer and taking care of software quality assurance.
The collaboration

Maximum security and trust

Through the combination of a structured manual approach and a modernized, stable automation suite, freenet.tv now possesses a highly efficient quality assurance process. The result is significantly increased security with every release, a lower risk of errors in live operation, and strengthened confidence of all stakeholders in the stability of the platform. This solid QA basis enables freenet.tv to continue implementing innovations for its customers quickly and safely in the future.

PCG’s professional QA is like a safety net for us. It covers our backs so we can concentrate on the strategic further development of the platform.

Isabelle Niemann-Köhler
Product Management freenet TV at MEDIA BROADCAST GmbH

About PCG

Public Cloud Group (PCG) supports companies in their digital transformation through the use of public cloud solutions.

With a product portfolio designed to accompany organizations of all sizes in their cloud journey and competence that is a synonym for highly qualified staff that clients and partners like to work with, PCG is positioned as a reliable and trustworthy partner for the hyperscalers, relevant and with repeatedly validated competence and credibility.

We have the highest partnership status with the three relevant hyperscalers: Amazon Web Services (AWS), Google, and Microsoft. As experienced providers, we advise our customers independently with cloud implementation, application development, and managed services.

Services Used

Software Quality Assurance & Testing

Error-free software is no coincidence – but the result of intelligent software quality assurance an Software testing. We help you minimize risks, ensure compliance and delight customers.

Software Development

PCG X Software Development – Whether modernization, development, or cloud migration – we translate your requirements into future-proof, customized software solutions and accompany you on your cloud journey on AWS, Google, or Microsoft Azure.

Software Modernization

Successfully bring legacy systems up to date – Modernize your applications for more performance, security and scalability.

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